Store Policy
Customer Care
How does processing and shipping take?
​
Your order will ship within 2-6 business days
Do you ship internationally?
​
Yes! International shipping invoices will have to be sent separately after purchase.
I didn’t get my package, what do I do next?
​
All packages are shipped by USPS, once items have shipped an insurance claim will need to be filed by you the customer, if your order has been lost In the mail. Contact us as well to review the situation, Fairness is key.
Privacy & Safety
Is my personal information ever sold or given away?
No we take pride in protecting the privacy of all our customers.
Any reviews or Pictures sent may be used for marketing purposes.
​
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
Wholesale Inquiries
Do you offer whole Sale?
​
Yes! Whole sale is available for Florida water, Children’s bath and other Select items.
Intention candles, Spiritual baths are NOT AVAILABLE on wholesale as they are made to the specific individual.
Please Send Your Wholesale inquire here(hyperlink takes to small consultation box)
Payment Methods
How can I pay?
​
We Accept most Major Credit and debit cards, Invoices are used for Whole sale purchases.
Any payment issues email Teairaworks@gmail.com